Privacy policy

1. Data controller

[OWNER], tax ID [NIF/CIF], registered at [ADDRESS], email [hola@thepaperwallstudio.com], is the controller of the personal data you provide through thepaperwallstudio.com.

2. Data we process

Identifying and contact data (name, email, phone), shipping and billing address, order data and —when you choose to personalise a mural— the images you upload. Payment is processed through the gateway; we do not store your full card details.

3. Purposes and legal basis

To process and deliver your orders and manage the contract (performance of the contract); to meet legal, accounting and tax obligations (legal obligation); to answer your enquiries (legitimate interest); and, with your consent, to send marketing communications (consent).

4. Retention

We keep your data for the duration of the relationship and thereafter for the legally required periods (e.g. [ ] years for tax purposes). Uploaded images are kept for as long as needed to produce the order and deleted according to our internal schedule.

5. Recipients

We share data, only where necessary, with providers acting as processors: payment gateway ([Stripe]), courier, print/production provider and web hosting provider ([Hostinger]). We do not sell or transfer your data to third parties except by legal obligation. [State any international transfers and their safeguards.]

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to [hola@thepaperwallstudio.com], proving your identity. If you believe the processing does not comply with the law, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration.

8. Cookies

The use of cookies is described in our Cookie Policy.

9. Changes

We may update this policy; the current version will be published on this page. Last updated: [DATE].